Spark Response is one of the UK’s most respected providers of order fulfilment and customer contact centre services to brands and retailers, having been aware of IMRG for some time, we’ve just become a full supplier member. Here’s 5 reasons why:

1. We’re always keen to build our knowledge in e-retail

IMRG publishes and produces a wealth of information which will help keep Spark Response abreast of the latest market trends, developments, and legislation across the e-Retail sector. This information will be invaluable to us as we continue to be a trusted supplier, and eCommerce retailer ourselves.

2. More opportunities for retailers to engage with us

We’ll be attending and often sponsoring IMRG connect Events, Forums, briefings, and networking events. Although we’re based in the North East, our client base is largely London centred, and as a result, via IMRG events, more retailers and brands have the opportunity to meet with us and learn more about how our order fulfilment and contact centre services can benefit their business.

3. Access to IMRG Capgemini e-Retail Sales Index

Our retail brands Ethical Superstore and Natural Collection have submitted sales data to IMRG to form part of the e-Retail index for many years, as we clearly see the value in having a central reference point to compare data. Now as members, our retail businesses are able to access this complete data set, and really drill down into common themes, allowing us to benchmark our performance against our peers in eCommerce.

4. It’s great to be part of a community

From attending various IMRG events, we’ve seen what a great community of retailers, brands, suppliers, and vendors make up the IMRG membership. It’s great to be a part of a network which is in place to help the sector learn, develop, and grow.

5. We’re able to offer our own insight to fellow IMRG members

We produce regular whitepapers, blogs, and content which we feel adds value to our clients, suppliers, and the wider eCommerce and retail market. Now, through IMRG, we’re able to offer this same thought leadership to fellow members, adding further value through our experienced team