Outsourced Call Centre Services for brands and retailers

We provide multi-channel award-winning inbound and outbound call centre services

Spark Response is one of the UK’s most respected providers of outsourced call centre services. We’re a mid size provider, specialising in bespoke inbound customer service and contact management.


Scalable and flexible

Multiple call centre operating models to cover contact volumes of any size


Multichannel contact handling to ensure a seamless customer experience


Award winning culture with an award winning call centre team

Our Call Centre Services

Customer Acquisition


Lead generation



Surveys and Research


Customer Retention


Inbound Contact Centre

Inbound customer service on either a dedicated or bureau basis

Outbound Services

B2C outbound customer acquisition and telemarketing services