Outsourced Call Centre Services for brands and retailers

We provide multi-channel award-winning inbound and outbound call centre services

Spark Response is one of the UK’s most respected providers of outsourced call centre services. We’re a mid size provider, specialising in bespoke inbound customer service and contact management.

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Scalable and flexible

Multiple call centre operating models to cover contact volumes of any size

Multichannel

Multichannel contact handling to ensure a seamless customer experience

Experts

Award winning culture with an award winning call centre team

Our Call Centre Services

Customer Acquisition

 

Lead generation

 

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Surveys and Research

 

Customer Retention

 

Inbound Contact Centre

Inbound customer service on either a dedicated or bureau basis

Outbound Services

B2C outbound customer acquisition and telemarketing services