by Chantal Taylor | Nov 6, 2018 | Contact Centre, Customer Service, Spark Response
UK Businesses Experience Nearly Half a Billion Customer Contacts Per Month A recent study has highlighted that UK customers contact businesses that they make purchases from an average of 9 times a month. Direct Commerce Magazine reported that UK brands respond to...
by Chantal Taylor | Jul 2, 2018 | News & Press Releases, Spark Response, Uncategorized
Spark Response Have Introduced a New Statement of Purpose Did you know that brands with a clear purpose outperform the stock market by 133% (on average) and have 46% more share of wallet (how much a customer spends with a business compared to their spend with other...
