0191 495 9999

Outsourced Contact Centre Services

We provide award-winning inbound and outbound contact centre services for brands and retailers

Spark Response is one of the UK’s most respected providers of outsourced contact centre services. We’re a mid-size provider, specialising in bespoke inbound customer service management.


Flexible & Scalable

Multiple operating models to cover contact volumes of any size


Giving you a single view of your customer to drive customer experience


Award winning culture with an award winning team

Contact Centre Services

Our Contact Centre Services

Customer Acquisition


Lead Generation


Surveys and Research


Customer Retention


Inbound Contact Centre

Inbound customer service on either a dedicated or bureau basis

Outbound Services

B2C outbound customer acquisition and telemarketing services