Outsourced Contact Centre Services

We provide award-winning inbound and outbound contact centre services for brands and retailers

Spark Response is one of the UK’s most respected providers of outsourced contact centre services. We’re a mid size provider, specialising in bespoke inbound customer service management.

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Scalable and flexible

Multiple operating models to cover contact volumes of any size

Multichannel

Giving you a single view of your customer to drive customer experience

Experts

Award winning culture with an award winning team

Contact Centre Services

Our Contact Centre Services

Customer Acquisition

Lead generation

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Surveys and Research

Customer Retention

Inbound Contact Centre

Inbound customer service on either a dedicated or bureau basis

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Outbound Services

B2C outbound customer acquisition and telemarketing services

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