Order Fulfilment Technology

Flexible, scalable, robust and fully secure

Solutions, not just systems. Through our in house IT and development team, we’ve developed a series of technology solutions which allow us to offer first class order fulfilment services to our growing clients

Whether you require Multi Channel Distribution or eCommerce fulfilment, we have the capabilities to integrate with any systems our clients currently operate. The image below gives a brief overview of how Spark can integrate with existing eCommerce software, marketplace sellers, payment gateways, order management or customer management systems. This list is not exhaustive so please contact us if you require more information on our order fulfilment technology or services.

Our bespoke order fulfilment technology and systems include:

Warehouse Management System

Our in house developed and fully robust, flexible and scalable WMS is completely bespoke to Spark Response. Capable of supporting multiple clients, each with their own wide and varied requirements, our WMS can support both eCommerce order fulfilment campaigns alongside retail logistics using shared or seperate stock. Through our partner services team, our WMS produces daily activity reports alongside monthly KPI and activity reports.

Despatch Management System

Our in house IT team have designed and integrated a completely bespoke despatch management system which enables us to select the most appropriate domestic and international carrier service for every eCommerce or trade order we process. Our DMS effectively ‘clones’ our carriers own shipping systems, automating the varied processes involved in the packing stage.

Wireless Inventory Management System

For many years we’ve successfully utilised RF scanning in our goods in and pick pack operations to increase efficiency, accuracy and quality. RF scanning also streamlines the goods in procedure, and removes the need for manual paperwork entry and administration in order fulfilment.

Third Party Integrations

We integrate with a range of third parties, including carriers such as DPD, UK Mail, Hermes, Royal Mail and DX. Our ecommerce integrations include platforms such as Magento, OS Commerce, Speed Commerce and various others, whilst we also integrate with stock management systems such as Khaos Control, Hybris and more.