Spark Response is pleased to announce that we’re sponsoring the Best eCommerce Customer Service Award at the eCommerce Awards for Excellence.

The award ceremony, now in it’s 7th year, is the most prestigious ceremony in the eCommerce calendar. Held at the Park Plaza Riverbank in London on 30th September, the eCommerce Awards for Excellence celebrates the very best the industry has to offer, from innovation and revenue growth to customer service.

Spark Response is the proud sponsor of the Best eCommerce Customer Service Award, which will be won by one of the following finalists:

  • Clothes2order
  • eSpares
  • HelloFresh
  • Master of Malt
  • Naked Wines
  • Natural History Museum Online Shop
  • Nutracheck Weight Loss Service
  • The Simply Group

” As a provider of outsourced eCommerce Customer Services, it’s a great opportunity to be surrounded by other retail businesses who strive to achieve excellence in customer experience” adds Spark Response Managing Director; Peter Slee. “We’re constantly searching to improve our own business to further benefit our clients, and this event will give us the opportunity to learn and to share our experience with many other leading eCommerce businesses. We’re looking forward to handing out the award to the deserving winner on the night.”

The awards take place on the evening of 30th September, following the first day of the eCommerce Expo at London’s Olympia. The eCommerce Expo is attended by 1000’s of the eCommerce industry’s peers, and is a great chance to learn, meet, and network with suppliers, retailers and eCommerce operators.

Spark Response will be in attendance on both days of the Expo, so if you’d like to meet us at the event, or at the awards ceremony, please drop us an email at, or give us a call on 0191 495 9931.